Privacy Policy

Last updated: 2026-04-18

Information We Collect

When you place an order or contact us, we collect information necessary to complete your request — typically your name, email address, shipping address, and payment details. We only collect what we actually need.

How We Use Your Information

Your data is used to fulfill orders, send shipping confirmations and updates, respond to support requests, and improve our site. We do not sell your personal information to third parties, ever.

Checkout & Payment Security

Payment processing is handled entirely by a secure third-party payment partner. Your card number and financial details pass through their encrypted system — they are never transmitted to or stored on our servers. We receive only enough information to confirm that payment was successful.

Cookies

We use a single essential cookie to maintain your shopping cart session across pages. We do not use tracking pixels, advertising cookies, or any third-party analytics that identify you personally. No consent banner required — we keep it that simple.

Who We Share Data With

Your personal information is shared only with the parties needed to complete your order: our payment processor and the shipping carrier responsible for your delivery. Both are bound by their own privacy obligations.

Your Rights

You have the right to access, correct, or request deletion of any personal data we hold about you. To exercise any of these rights, or if you have any privacy-related questions, please contact us at support@dolore.shop.